Subscription Policy

The professional subscription unlocks a public directory listing, the ability to submit proposals, verified badge display, external email sending, and other professional-account features.

Pricing

• Signup fee: ₹60 (one-time, at account activation).
• Monthly fee: ₹30, billed on the same day of each calendar month.

Current pricing is always shown at checkout and in Settings → Billing. Admin may change pricing prospectively; existing subscribers are notified at least 14 days before a price increase takes effect.

Payment method

Subscriptions are billed through our payment partner (PayU). You authorise recurring charges at signup. Card details are held by the payment partner, not by zmail.foo.

Renewal

Your subscription renews automatically on the same day of each month until cancelled. Renewal receipts are delivered to your registered email and available in Settings → Billing.

Grace period

If a renewal payment fails, we retry over a short grace period (currently 7 days). During this period, your account is fully functional. If payment continues to fail after the grace period, your listing is hidden from the directory and proposal submission is disabled until you update your payment method.

Cancellation

Cancel at any time from Settings → Billing. Your listing and paid features remain active for the remainder of the current billing cycle. We do not pro-rate mid-cycle cancellations. Refunds follow our Refund Policy.

Pause vs. cancel vs. delete

• Pause (temporary deactivation): your account is kept, listing hidden, no billing while paused, resume anytime.
• Cancel: stops future billing; account and data are retained; you can resubscribe later.
• Delete: follows the Account Deletion Policy. Subscription is cancelled automatically as part of deletion.

Downgrades and refunds

There is currently a single subscription tier. If tiers are introduced, downgrades take effect at the start of the next billing cycle.

Non-payment consequences

After the grace period, non-paying accounts are hidden from marketplace and directory results but continue to receive account-critical emails (password reset, security alerts). Verified badges are retained until the account is deleted, but the badge is not shown on external-facing surfaces while payment is overdue.

Contact

Billing questions: billing@zmail.foo. Unresolved issues can be escalated via our grievance process.